IT Technician

Are you a passionate and experienced IT Support Technician looking for a rewarding career? We're seeking a talented individual to join a dynamic team in Bradford-on-Avon. As an IT Support Technician, you'll be vital in delivering exceptional customer service to our growing client base. What you'll do: Provide first-class technical support for a diverse range of clients Troubleshoot and resolve complex IT issues related to Microsoft 365, Windows, networking, and more Configure and maintain servers, firewalls, and routers Work closely with clients to understand their needs and provide tailored solutions Contribute to a positive and collaborative team environmentWhat we're looking for: At least 2 years of experience in a similar IT support role Strong technical skills, including proficiency in Microsoft 365, Windows, Active Directory, networking, and Apple devices Excellent problem-solving and communication abilities A customer-focused mindset and a passion for delivering exceptional serviceWhy choose us? Award-winning company: We're proud to have been recognized for our outstanding service and client commitment. Growth and opportunity: Join a thriving company with plenty of room for career advancement. Supportive team: Work alongside talented and dedicated professionals who share your passion for IT. Competitive benefits: Enjoy a generous package that includes a competitive salary, pension, healthcare, and more. Flexible work arrangements: Benefit from a hybrid work model that combines office and remote work. Continuous training: Stay up-to-date with the latest technologies through ongoing training and development opportunities