IT Specialist / 2nd & 3rd Line

Title: IT Specialist Location: Leicester (remote) Salary: £30,000-£40,000 DOE Are you ready to take your IT career to the next level? We're looking for a talented and driven IT Specialist to join our dynamic team and make a real impact! About the Role: As an IT Specialist, you'll be at the heart of our technology operations, ensuring our systems are robust, secure, and efficient. You'll tackle technical challenges head-on, support our users, and lead exciting projects that drive our business forward. If you have a passion for IT and thrive in a fast-paced environment, we want you on our team! What You'll Do: Technical Support: Be the hero our users need by providing top-notch first and second-level support, swiftly resolving hardware, software, and network issues. Infrastructure Management: Keep our IT landscape in perfect shape by installing, configuring, and maintaining computer systems, servers, and network equipment. System & Server Administration: Manage user accounts and permissions, monitor system performance, and ensure our IT services are always up and running. Network Management: Design, implement, and manage LAN/WAN networks. Ensure seamless connectivity and troubleshoot any issues that arise. Security Management: Protect our data and systems with cutting-edge security measures, regular audits, and vulnerability assessments. Backup and Recovery: Safeguard our data with reliable backup and disaster recovery plans, maintaining data integrity at all times. Project Management: Lead and contribute to IT projects, from system upgrades to new implementations, ensuring they are delivered on time and within budget. Documentation: Keep our IT documentation precise and current, and provide training and support to end-users.What We're Looking For: A Bachelor's degree in Computer Science, Information Technology, or a related field. At least 2 years of experience in IT support or system administration. Proficiency with Windows, Linux, and macOS operating systems. Experience with network protocols like TCP/IP, DNS, and DHCP. Familiarity with cloud platforms such as AWS, Azure, or Google Cloud. Skills in virtualization technologies such as VMware or Hyper-V. Knowledge of scripting languages like Python, Bash, or PowerShell. Experience with database management systems like MySQL, PostgreSQL, or SQL Server. Strong problem-solving abilities and analytical skills. Excellent communication and interpersonal skills. The ability to work independently and collaboratively as part of a team.Bonus Points For: IT certifications such as CompTIA A+, Network+, Security+, or relevant vendor-specific certifications (e.g., Microsoft, Cisco, AWS). Experience in managing enterprise-level security solutions and practices.Why Join Us? This is more than just a job - it's an opportunity to be part of a forward-thinking team that values innovation, collaboration, and growth. If you're ready to make a difference and advance your career, apply now and let's build the future together! Apply Today! In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy