ERP Business Systems Analyst

ERP Business Analyst The organisation: As a specialty manufacturer, we manage large scale production alongside bespoke products and batch sizes. We’re dedicated to delivering the highest levels of service for our customers. Our experience shows in that we have successfully served our industry for more than 50 years. Our broad range of services includes specialised manufacturing, blending, packing, product development, contract manufacturing, logistics and waste management. Our employees have the knowledge and expertise to work with organisations on the most challenging projects, from developing new products, to improving existing ones. In a fiercely competitive market, customer retention is very important to us. Our customers select us and remain with us – for our insight, quality and service. The organisation have a small IT set up in terms of head count, with 2 people currently in the IT team; covering IT Operations and Management plus Development. They now require an inquisitive IT professional and one that enjoys understanding new systems and takes pride in trying to make them better. This is a great opportunity to join a specialist company, that can offer a challenging role with long term job security on offer. They are firmly established in their sector and expect significant growth over the next 5 years. Job Function, Technical Knowledge and Skills Experience and / or a strong interest to support and proactively maintain the company ERP business system within a fast-moving manufacturing environment including: Knowledge of the EFACS ERP business solution or other leading ERP Use of SOL Server including maintenance, backups, Creating reports for business users and management, ideally using BIRT and MS PowerBI or experience of other reporting tools such as Crystal Reports, SOL Server Reporting Services Identifying and reporting issues/improvements of the ERP Be self-motivated with the ability to thrive both independently and as an integral part of a collaborative team, particularly in projects involving EFACS Utilise outstanding problem-solving and critical-thinking skills to address complex challenges within the EFACS Exhibit exceptional interpersonal and communication skills, ensuring you can collaborate effectively with individuals at all organisational Possess a thorough familiarity with ERP driven manufacturing Key Responsibilities Strategic Analysis:Dive deep into our existing systems and workflows to unearth opportunities for innovation. Your insights will pave the way for enhancements that elevate efficiency and productivity. Become the cornerstone of ERP knowledge, offering expert advice and support across all Your expertise will empower our teams to achieve excellence in their operations. Become the first port of call for any ERP system queries or Your proactive approach will ensure smooth operations and high user satisfaction across the organisation. Bridge the gap between the org and our ERP vendor, fostering a partnership that drives continuous improvement and aligns with our strategic Catalogue the bespoke modifications within our ERP system, creating a blueprint that will serve as the foundation for future innovation and Work hand-in-hand with internal stakeholders to understand their unique Your ability to translate these into effective ERP solutions will be key to our ongoing success. Create comprehensive guides and maintain records for all ERP processes, championing best practices and ensuring consistency across the Lead training sessions and provide ongoing support to ensure all team members can leverage the ERP system to its full potential, enhancing productivity and job Oversee system updates, patches, and new integrations, collaborating with external vendors and our IT team to deliver the best EFACS ERP possible