Service Desk Analyst

Service Desk Analyst Our client based in South Manchester is currently looking for a Service Desk Analyst. The Service Desk Analyst will provide day-to-day support for the Service Desk team. Responsibilities: Coordinate and support all the administrative duties as directed by the Head of Implementations and Service Desk on a day-to-day basis. Assist with coordination & monitoring of team training & development plan. Analysis of Support tickets to identify both internal/external training requirements. Skills and experience: Good data processing skills Drive and determination Motivation Confident and enthusiastic Ability to multi-task Creative Attention to detail Methodical Benefits : Annual Bonus 33 days holiday + options to purchase 10 more Private medical How to Apply if You’re Interested in this Job: If this sounds like your perfect role, click Apply without delay! Service Desk Analyst