1st / 2nd Line Support Technician

Exciting IT Support Opportunity in Fareham! Are you a skilled 1st/2nd Line Support Technician ready for a new challenge? Deerfoot IT Recruitment is thrilled to announce an excellent opportunity with a collaborative company in Fareham, Hampshire! We're looking for two talented 1st/2nd Line Support Technicians to join their team. What's on Offer: Salary: £26k - £30k+ Benefits Package: Comprehensive and rewarding Working Hours: Mon - Fri, 37.5 hours per week Location: Fareham, Hampshire - with free onsite parking and easy access to train and bus stationsYour Role: As a 1st/2nd Line Support Technician, you will: Provide exceptional service desk support via phone, email, and in person Troubleshoot network connectivity in LAN/WAN environments Communicate effectively with clients and manage IT issues Install, upgrade, and support in-house EPoS and back office applications What You Need: 1-2 years' experience in IT support Strong understanding of server and client setups Knowledge of TCP/IP Networking principles Experience with remote access tools like VNC Excellent technical skills with PCs and desktop hardware Familiarity with Microsoft SQL Server is a plus Don't miss out - contact us now and take the first step towards your new role! Deerfoot IT Resources Ltd is one of the UK's leading IT Recruitment Agencies, trusted by many of the UK's leading employers. Established in 1997, we have over 25 years of experience as IT Recruitment Specialists. We will never send your CV anywhere without your authorisation and only after you have seen the complete details of this opportunity. Deerfoot is acting as an employment agency for permanent hires and an employment business for contingency hires. Each time Deerfoot sends a CV to a recruiting client, we donate £1 to The Born Free Foundation ((phone number removed)). Deerfoot is also climate-positive in partnership with Ecologi. Deerfoot IT Resources Ltd is acting as an Employment Agency in relation to this vacancy