IT Field Engineer

IT Field Engineer– GBP up to £32,000 + Car Allowance & Benefits Coventry - Field and WFH MUST Have a UK driving licence and own a Vehicle The Company My client is an Award-Winning leader in the Health, Fitness & Wellness Space and they are now looking for a professional IT Field Engineer to join their growing technical team.    The Role As an IT Field Engineer, you will have the opportunity to work with a variety of different users and will be responsible for providing hands-on 2nd-line support to users onsite and remotely. You will also be required to drive to Sites across South Manchester & Leicestershire, so a valid driving license and access to your vehicle is essential. Benefits Free On-site Parking 24 days holiday + Bank holidays Company Socials Free Gym and Health club Memberships Employee Assistance Programme Company Pension Scheme Annual Salary Reviews Monthly Car allowance (£350 per month) Bonus holidays Discounts on Hotels, Food and Fitness centres Key Responsibilities: Work with a range of users to provide 2nd Line IT support on-site and remotely Diagnose and resolve technical issues, escalating to higher-level support where necessary Travel to sites as required, maintaining a professional manner at all times Work on ad-hoc IT projects and tasks as required Install and upgrade hardware and software Ensure all tickets are logged and updated on the helpdesk system Communicate effectively with clients and colleagues, providing regular updates on progress Key Requirements: At least 2 years experience in a 2nd line IT support role Strong technical knowledge across a range of systems, including Windows Operating systems, Office 365, and networking knowledge Experience with cloud-based technologies such as Azure or AWS is desirable Experience working Hands-on as well as in remote Support Experience with Wi-Fi Networking Excellent communication skills, both verbal and written The ability to work well under pressure and tight deadlines Strong attention to detail and a commitment to delivering high-quality work A valid driving license and access to your vehicle Why Join? As an IT Field Engineer, you will have the opportunity to work in a range of places and users and develop your technical skills across a range of systems. You will be part of a dynamic and supportive team who are passionate about delivering exceptional customer service. With regular opportunities for training and development, you will have the chance to progress your career in the IT industry.    If this opportunity looks like something you could be interested in and would like to find out more, please apply with an up-to-date CV. Keywords: IT Support Technician, IT Support, Service Desk Analyst, Windows Desktop Support, Microsoft Office, Microsoft Exchange, Windows Server, Microsoft Office 365, Customer Service, Networking, Routers, Firewalls, Troubleshooting, DHCP, DNS, Routing