Senior Portal Services Analyst (Hybrid - Birmingham) - £40k - Legal
SharePoint | HighQ | Portals | Data Migration | PowerBI | Power Platform | Microsoft
Salary: £40,000
Location: Birmingham (Hybrid)
Are you an enthusiastic IT support professional, looking for a new challenge in your career? Do you have a strong understanding of High Q? Have you previously worked with SharePoint? Interested in working for an innovative and award-winning company who support the development of your career? If so, I have a fantastic opportunity for you!
I'm looking to speak with individuals who are comfortable creating client portals and training users how to use them. You will be able to demonstrate that you can work towards KPI's and comply with processes. This role has the potential to take on line management responsibilities so if you have a desire to progress into a leadership role, this could be a fantastic opportunity for you.
Key Responsibilities
Create new complex client portals using in house and third party technology
Assist in the creation, documentation and implementation of product requests within the team
Help to continually improve service requests by implementing tools and processes
Form strong relationships within the team and the wider business
Collaborate and share knowledge with the direct team and train others in the business who will be using the portals
Suggest continuous improvements for the team, incorporating automation and AI
Migrate portals from one technology to another and archive those no longer required
The Ideal Candidate
Strong attention to detail
Committed to providing outstanding service delivery
Capable of using own initiative and working collaboratively with team
Able to prioritise workload within a busy schedule
Desired experience with:
Reporting against KPI's and complying with processes
HighQ
SharePoint
Power Platform
PowerBI
Microsoft
Data Migration
Data Cleansing Databases
If you would like to be considered for this role, apply below or get in contact with Andrew Rose for further details.
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