Product Manager

Company Description Heatly recently welcomed United Living Group as a majority shareholder. The strategic partnership underpins our future growth by providing the financial strength and industry needed to expand our services and reach. United Living Group's investment enables Heatly to enhance our capabilities, broaden our product scope and accelerate our market expansion efforts with a core focus on the regulatory global decarbonisation of heat, initially through heat pump roll out and with £1.8m of UK Gov development funding already injected.  We have developed a Software as a Service (SaaS) platform that is currently at the MVP stage and is now starting to operationalise and commercialise having gained enterprise “proof of concept” contracts with two of the largest energy companies. Our focus is on delivering net zero emissions from domestic heating which is aligned with the UK government’s ambition.  So far approximately 190+ million heat pumps are installed globally which accounts for only 10% of overall sales and only 20 million of these are in Europe.  There is a significant ‘Total Addressable Market’ (TAM) of over 1.5 million heat pump installs happening every month making our proposition leading edge with significant growth potential. Our SaaS platform utilises cutting edge scanning technology that is operating system agnostic, using these methods heatly is redefining how technology is used to survey and create building digital twins. We require talented people to join our team to turn our MVP into a fully working, scalable technology proposition to deliver our ambition and be first to market.  You will already have worked in a similar startup environment and have a proven track record in delivering, fast, quality and scalable technology platforms, with time pressure to ensure we are first to market. Job Description We are looking for a dynamic and strategic Product Manager.  The successful candidate will be responsible for driving the development and growth of our SaaS platform, ensuring it meets both our business and market needs and delivers exceptional value to our customers. Key Responsibilities Product Strategy: Develop and execute the product vision and strategy: In-conjunction with our Software Engineering Director, define the long-term vision and strategy for the SaaS platform, ensuring alignment with the company’s overall goals and objectives. Conduct market research and competitive analysis: Regularly analyse market trends, customer needs, and competitor offerings to identify opportunities and threats. Create and maintain a product roadmap: Develop a detailed roadmap that outlines the product’s development and release schedule, ensuring it aligns with business priorities and customer needs. Product Development: Collaborate with cross-functional teams: Work closely with engineering, design, marketing, and sales teams to ensure the successful development and launch of product features. Define product requirements: Write detailed product requirements, user stories, and acceptance criteria to guide the development team. Prioritise features and enhancements: Use customer feedback, market demand, budget, and business priorities to prioritise the development of new features and improvements. Customer Focus: Engage with customers: Conduct customer interviews, surveys, and usability tests to gather feedback and validate product concepts. Ensure a seamless user experience: Work with the design team to create intuitive and user-friendly interfaces. Monitor customer satisfaction and usage metrics: Use analytics tools to track key performance indicators (KPIs) such as user engagement, retention, and satisfaction. Agile Methodology: Work within an agile framework: Participate in agile ceremonies such as sprint planning, daily stand-ups, and retrospectives to ensure efficient and effective development cycles. Continuously refine and improve processes: Identify and implement improvements to the product management and development processes to increase efficiency and quality. Go-to-Market: Develop go-to-market strategies: Create comprehensive launch plans for new product features and releases, including marketing, sales, and support activities. Collaborate with marketing and sales teams: Work with these teams to develop compelling product messaging, positioning, and promotional materials. Track and analyse product performance: Use data and feedback to evaluate the success of product launches and identify areas for improvement. Stakeholder Management: Communicate product vision and strategy: Regularly update internal and external stakeholders on the product’s vision, strategy, and progress. Build strong relationships with stakeholders: Foster collaboration and alignment with key stakeholders to ensure support for product initiatives. Manage expectations: Provide regular updates on product development status and manage stakeholder expectations regarding timelines and deliverables. Qualifications Education: Bachelor’s or Master’s degree: Preferably in Business, Marketing, Computer Science, or a related field. Experience: Proven experience as a Product Manager: Ideally in a tech start-up or fast-paced environment. Experience with SaaS platforms: Understanding of cloud technologies and the unique challenges of developing and managing SaaS products. Strong background in agile methodologies: Familiarity with agile frameworks and best practices for product management. Technical Skills: Familiarity with product management tools: Experience with tools such as JIRA, Trello, or Asana for managing product development. Understanding of software development processes: Knowledge of how software is developed, tested, and deployed. Ability to analyse data and metrics: Proficiency in using analytics tools to track and interpret product performance data. Soft Skills: Excellent communication and presentation skills: Ability to clearly articulate product vision, strategy, and requirements to diverse audiences. Strong analytical and problem-solving abilities: Capability to identify issues, analyse data, and develop effective solutions. Ability to work collaboratively: Strong interpersonal skills and the ability to work effectively with cross-functional teams. Customer-centric mindset: Passion for understanding and meeting customer needs, and delivering exceptional user experiences