Technical Support Engineer

We are currently looking for 2 Technical support engineers to provide IT solutions while maintaining the organization's computer systems; this may require installing software, hardware, and network systems. Attributes - ? Genuinely want to deliver 1st class customer service. ? Ability to work in a busy environment with a desire to learn new skills. ? Exceptional interpersonal skills and a passion for Customer service. ? A clear and calm communicator, able to deal with people at all levels of the organisation, up to and including Exec. ? A methodical approach with strong documentation skills. ? Good general technical skills across a range of technologies used by HML. ? Working within a fast paced forward thinking function. ? Experience of supporting end user computing and device lifecycle management. Experience - ? Experience of Active Directory, supporting AD and Windows 10. ? Experience using and supporting G suite, Microsoft Office. ? Understanding of IT technologies and support principles. ? Mobile Device setup for Android and IOS. ? Experience of using the Remedy Service Desk Tool. ? Understanding of ITIL v3. ? Familiar with Azure Cloud Services