Service Centre Manager - Education - West London - Service Desk

Service Centre Manager - Education - West London - Service Desk

Prestigious and UK renowned West London Education Establishment, urgently requires a dynamic, talented to Service Centre Manager to help lead their team to the next stage of their evolution

The role will be both challenging and varied and involve:

• The strong Leadership & Management of Service Centre/Service Desk Teams
• High awareness & commercial experience of Customer Care & Customer first
• Continuous Service Improvement - ITIL V3

Key Technical service areas will include:

• Endpoint and Application support (Windows, MacOS, iOS and Android)
• Virtual Desktop Infrastructure support/End User Computing management platforms
• Print services/Endpoint security services/Teaching and learning IT services

To be considered you will have demonstrable experience:

• Leading and managing a Service Centre/Service Desk environment with multiple teams ideally within an Education setting
• ITIL v3 +

In return you will get the opportunity to make a significant impact, as well as grow & develop with an organisation that rewards achievers

Shortlisting today

Salary £42k-47k + Excellent Benefits + Pension

Location - West London/Hybrid