UX Executive

The Role:  We are looking for a passionate and proactive individual to join our team! Digital Marketing is a newly formed team, sitting across the S&A division of PIB Group. There are 5 brands within the division, covering a variety of insurance products from Pet and Motor to Childcare and Healthcare. The group is proud of the heritage of its businesses, with hundreds of years of collective experience in serving customers and leading the way for the industries they serve. Role Responsibilities:  Advocating positive User Experience amongst the wider team. Working with product owners, UX researchers and Marketing to define requirements for website and application improvements. Translating business requirements into positive user experiences and behaviours. Analysing websites and applications for performance and user behaviour. Working with the UX Researcher to understand users’ experience with websites and developing insights that support improvements. Producing wireframes, prototypes, interactive designs and user flows for testing and presenting to users. Refining designs, spotting new opportunities and suggesting changes before further development/implementation. Adhering to Web Content Accessibility Guidelines and Best Practices. Maintaining up-to-date knowledge of technological developments and awareness of client competitors’ activity. Role Skills: Experience in Wireframing and prototyping user flows and processes. Analytics. Familiarity with Google Analytics or similar tools, with the ability to analyse website performance metrics. Problem-Solving Abilities. Capable of troubleshooting and resolving minor technical issues with guidance. Collaborative Nature.  Works well in a team environment, open to collaborating with SEO consultants and developers. Organised and Detail-Oriented.  Can work on multiple websites, ensuring accurate updates and smooth functionality. Clear Communication Skills: Able to communicate effectively with team members and external partners. Experience or knowledge in usability testing methodologies. Awareness and understanding of WCAG and Industry Best Practices.   Further information:  As well as a competitive salary we offer the following benefits – Competitive holiday allowance with the annual option to buy additional days Death in Service benefit of x4 salary Company pension scheme Enhanced maternity and paternity leave packages A flexible benefits package which allows you to add additional benefits to your overall package Our benefits portal offers discounts on technology & electronics, cinemas, restaurants, days out, mortgage advice, travel and many more Referral schemes Discounted rates on PIB products We offer a first-class employee benefits and welfare package to support our employees with financial management, cycle to work scheme, counselling support, health screening, will writing, menopause support, books, stopping smoking and much more If supporting the local community, engaging with charities and having the opportunity to ‘give something back’ interests you, you have the opportunity to take an extra day to support this with a Volunteering day. We also offer a wide range of discounts including a kids pass – giving you discount to over 4500 attractions and activities, discounts at hairdressers and beauticians, climate change projects with lots of other options to choose PIB has a comprehensive learning & development framework, including professional study options and apprenticeships which are available to all employees, and which will support your career development Being a part of our PIB Community Trust, we support fundraising where you can apply for grants from PIB Group towards your chosen charity PIB Group are committed to improving their environmental impact in a responsible way. From the individual actions that our colleagues take every day through to installing the right facilities across our premises, there are many measures in place to help reduce PIB’s carbon footprint.   We are proud of our success and growth and have been recognised for many industry awards across our business. If you wish to work for a company that truly puts people at the heart of their organisation, then we would love to hear from you.  PIB operates a flexible working policy, and our management teams will talk to you about how that would meet both your flexible working needs and those of the business and role you are applying for. We would love to hear from you if you want to hear more about opportunities in PIB.  We are an equal opportunities employer, committed to hiring a diverse and inclusive workforce. We do not discriminate on the basis of race, colour, gender, religion, disability, age, sexual orientation or any other characteristic protected by law. REF-(Apply online only)