IT Technical Analyst

IT Technical Analyst

IT Technical Analyst Area of working - A major Business Banking Program, aimed at creating a best-in-class digital onboarding and servicing experience This role will support with Programme Team in Business and Technical analysis in a variety of settings, focusing predominantly on customer journey and control mapping.

The difference you will make.

• Acting as a key interface between the business sponsors and stakeholders and the technology and delivery teams.
• Creating detailed and thorough as-is analysis and designing to-be processes in line with architectural requirements.
• Understanding the business requirements to refine and translate them into technical requirements
• Creating technical diagrams, mapping out the required journeys for the program
• Working proactively in unclear circumstances to thrive in a challenging environment.
• Engaging with project team members and stakeholders to ensure business requirements are captured and outcomes are maximised.
• Ensuring timely and consistent communication with the project manager and stakeholders on progress, impacts, and changes.
• Understand the business requirements to refine and translate them into technical requirements. What you will bring
• Knowledge and experience in implementing business analysis & change management principles, methodologies, and tools.
• Proven experience in BA & Change Management approaches tools, and phases of a project life cycle.
• Ability to build strong working relationships with program team members and stakeholders to support effective delivery responsibilities.
• Excellent analytical, problem-solving, and communication skills.
• A deep knowledge of Agile methodology and principles, including the creation of user stories based on the readiness definition, and to remain up to date with new practices.
• Recognizing business requirements, analysing user stories, and managing the backlog based on product owner prioritization.
• Experience in solution design and architectural forums taking solutions through for approval.
• Experience of business banking and an understanding of KYC, KYB o Experience of digital Onboarding processes o An understanding of the testing life cycle to work closely with the testing team to define scope and testing scenarios from the e2e mapping
• Financial services experience and understanding of Business banking would be ideal It would also be nice for you to have.
• Agile Certification.
• Experience with large-scale organizational change