1st Line Service Desk Analyst

Role: 1st Line Service Desk Analyst Location: Lancaster Salary: £23,000 - £26,000 Benefits: Certifications & Pension Overview: I have an excellent opportunity to for a proactive and enthusiastic 1st Line Service Desk Analyst. As the first point of contact for IT-related issues, you will play a crucial role in providing technical support to internal staff, ensuring their IT systems run smoothly and efficiently. Requirements: * Previous experience in a customer service or technical support role is preferred but not essential. * Basic knowledge of Microsoft Windows operating systems and Office 365. * Strong problem-solving skills and attention to detail. * Excellent communication and interpersonal skills. * Ability to work effectively under pressure and prioritise tasks. * Enthusiasm for learning and developing new skills in the IT field. Benefits: * Competitive salary ranging from £23,000 to £26,000 per annum. * Opportunities for career progression and professional development. * Pension scheme. * Health and wellness benefits. * Friendly and supportive work environment. If you're ready to embark on an exciting career in IT and join a dynamic team in Lancaster, we want to hear from you! Apply now with your CV