Service Desk Technician

Service Desk Technician - North Bristol (Hybrid) - £23k-£30k I am seeking a Service Desk Technician to work within an established team, supporting a host of external clients on their IT needs. The successful Service Desk Technician will provide IT Support through email, ticketing system, or phone to a network of external customers. You will be working within a skilled team, escalating tickets when needed and ensuring you stick to the agreed service level agreements. Benefits: 24 days holiday + bank holiday increasing over time Your birthday off 4% pension contribution Enhanced maternity and paternity leave Electric car salary scheme Life insurance Healthcare Cashplan Social events As the successful Service Desk Technician, you will have experience in some of the following: Experience in an MSP Have a relevant qualification in IT Experience in supporting Microsoft office A good understanding of the basics of networking Experience with Active Directory, DNS, DHCP Excellent customer service skills Excellent communication skills both written and verbal This is an urgent vacancy, so please apply early to avoid disappointment. If you are interested in the role of Service Desk Technician or are looking for something similar, please contact Alex MacDermott directly. If you are interested in this position please click 'apply'. Hunter Selection Limited is a recruitment consultancy with offices UK wide, specialising in permanent & contract roles within Engineering & Manufacturing, IT & Digital, Science & Technology and Service & Sales sectors. Please note as we receive a high level of applications we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business