Company:
Hays Technology
Location: Birmingham
Closing Date: 30/11/2024
Salary: £30.0 - £30.9 per hour + c£30 per hour
Hours: Full Time
Type: Permanent
Job Requirements / Description
Your new role
Desktop Support Analyst is responsible for the resolution of all 2nd Line incidents and service requests within their region. You will have a good understanding of technology and demonstrate excellent customer service skills.
Key Responsibilities
Manage and prioritise all 2nd line incidents and requests according to defined SLAs (within specific regions) - ensure 100% adherence to RFS...
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