IT Engineer

Job Title: IT Engineer

Location: Kidderminster (Hybrid)
Salary: £35,000 to £38,000 (DOE)

I'm looking for an IT Engineer to join a newly formed team to act as a final point of escalation and help to better the practice.

Great role for an experienced IT Engineer who's keen to maintain but develop a broad skill set and make a real difference/impact to a business who have an established customer base.

You can make ful use of the budget for training/exams in aid of achieving certifications alongside the personal development plan to accelerate your technical capabilities.

Key Responsibilities:

• As the IT Engineer you will Act as a final point of escalation for technical engineers.
• Ensure P1 Incidents are resolved in a timely manner to agreed SLA's and maintain strong level of communication with internal and external users.
• Support with the technical development of junior engineers.
• Keep up to date with the latest technology and market trends with the view of obtaining industry recognised certifications.
• Write detailed documentation wherever possible to minimise times on reoccuring issues. (look to automate tasks where possible).
• Work closely with key management personnel to improve the practice and give recommendations.

Desirable Tech Stack:- (not all essential)

• Active Directory, Group Policies, Azure AD
• Exchange - Microsoft365
• DNS, DHCP, TCPIP, VPN, VLAN
• SharePoint, OneDrive, Teams
• InTune, MECM, MFA, MDM
• Hyper-V, VMware (ESXI, vSphere, vCenter)
• Windows Server
• Network Configuration - Firewall/Switching, WAP's
• Disaster Recovery/Backups
• Exposure to Storage

The business will fund training and exams in aid of achieving industry recognised certifications (with an ideal focus on MS-900, AZ-900 & AZ-104 etc )

Looking to move quickly with hiring, if this role is of interest Apply now!