3rd Line IT Support - 12 Month FTC

3rd Line IT Support - 12 Month FTC Wembley - Onsite £40,000 + BENEFITS Full job description IS Support Specialist, 2nd / 3rd Line Support - Manufacturing. An exciting and challenging role providing 2nd / 3rd Line Support / Systems Administration for 2 sites in the UK in a mixed Windows / Linux environment with preferred candidates having strong virtualisation and networking skills. Not essential but preferred candidates will come from a financial / banking (manufacturing) support background. Candidates are required to have a range and depth of technical knowledge along with an unrivalled troubleshooting ability as you'll take ownership of incidents from start to finish and be covering a number of different areas from front to back end as opposed to passing it on and escalating to other teams. Required Skills: Troubleshooting ability 2nd to none - someone who enjoys the technical challenge and finding resolutions to complex problems. Experience providing Application Support including installation / configuration, upgrading and troubleshooting both in person and remotely (via phone, e-mail, IM). Strong knowledge of virtualisation - VMWare. SQL, being confident troubleshooting SQL performance issues - SQL Server. Strong background in Windows and ideally some Linux/Unix OS's including supporting numerous Applications on mixed Windows / Linux Server platforms. Some Linux / Unix Systems Administration (Redhat, Centos) highly desirable. Advanced Networking / Infrastructure Troubleshooting and Diagnostics - DNS, DHCP, TCP/IP, Firewalls Good understanding / operational experience of ITIL methodology with any certifications beneficial. Ability work well under pressure in an exciting technological environment.Non-Essential But Highly Desirable Skills: Previous experience supporting air gapped networks. Understanding of automation tools such as infrastructure as code (ansible). Linux / Unix System Administration - RedHat + Ubuntu. Knowledge of PCI CPP standards. Experience in Deployment tools such as MDT and WDS Professional experience: 5 years. Job Types: Full-time, 12-month Contract Reference Number: BBBH(phone number removed)