IT Support Technician FTC

A great opportunity for a 1st-2nd Line Support Technician to join a tech-focused organisation, ensuring the IT services are secure and highly available. Working in the heart of the city! Initially 6 month-FTC Role: Provide 1st-2nd Line Support Be the first point of contact for all tech related issues Resolve IT issues and requests Escalate where necessary Provide a professional and personable service to end users Deskside and remote support To succeed in this role: Minimum 2 years working in an IT Support Technician role Demonstrable experience resolving technical queries Methodical approach to problem solving Strong communication skills A passion for technology Benefits: Salary £27-30K (Pro-rata) 29 days holiday + Bank holidays, option to buy 10 more Pension (phone number removed)% Metro travel card for Merseyside area Flexible and hybrid working 24/7 employee assistance program Free counselling service Corporate discounts at council-owned gyms Bike to Work Scheme Coaching, mentoring, and professional qualifications £1k interest free learning loan Sound good?Click apply now! Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)