Technical Services Engineer

Technical Services Engineer Somerset – Field & Office Based (8 hour shifts, no weekends) Up top £35,000 + Company Van The Company: We are excited to be working with an expanding IT services company located in the South West. With a proven history of success in staff development and recognition, they are seeking to grow their talented team. You’ll have the opportunity to collaborate with a diverse range of clients from sectors such as R&D, Manufacturing, Defence, and others, all while working with cutting-edge technology. The Role: The Technical Services Engineer plays a key role in ensuring network and technology alignment for clients by conducting quarterly audits, managing on-site and remote changes, and performing follow-up tasks. They focus on building strong client relationships while ensuring adherence to best practices and the company's technology stack. Responsibilities include on-site break/fix support, installations, onboarding new clients, and maintaining detailed documentation of client systems. The role also emphasizes delivering excellent customer service to users of varying IT expertise. The candidate: * Must have come from an IT Reseller, VAR or MSP background. * Must have had hands on, filed based break/fix experience. * Must have strong experience in desktop software & hardware (O365, Laptop builds etc.) * Must have strong experience in networking hardware (switches, WAPs, firewalls etc.)