Client Success Manager

Client Success Manager Location: Home-based, with a primary focus on Bristol, and frequent travel to Brighton and customer sites Salary: c40K – 45K + Benefits Client Success Manager required by well-established Software Solutions Provider! This is a pivotal role within the Customer Support Team, where you’ll be responsible for supporting a variety of software products and services, while engaging with customers at the stakeholder level through all phases of the service lifecycle Essential: * Significant experience in an MoD engineering support role or UK defence-related business, with demonstrable knowledge of UK military aviation regulation, policy and processes * Customer-focused * Effective communicator with good presentation skills * Able to assimilate complex technical subjects and communicate to non-technical stakeholders * SC level clearance or able to achieve it Nice-to-have: * Knowledge of the software industry and Agile methodologies * Knowledge of ITIL guidelines Tremendous opportunity with plenty scope to progress in a friendly, collaborative environment! Apply now for FULL details