IT Analyst

My client is looking for an IT Analyst to join their IT department based at their headquarters in London.

Key Responsibilities:

• Provide administration and support of secure and efficient IT, telephony, data, and Intranet systems, which support the business needs of the organisation, including M365, Windows Server 2016-22, networking, IT Helpdesk (end-user support), cyber security, ongoing maintenance, system development and business continuity.
• Provide support, planning, implementation, administration, and development of the organisation's M365 estate
• Support the development & implementation of new technologies by working with the wider business on system implementation strategies & deployment timelines.
• Maintain and securely store data adhering to regulations
• Contribute to the improvement of Infrastructure technologies to improve the business
• Undertake defined support activities including performing Scheduled Maintenance (controlled upgrades and fixes), testing, problem diagnosis and Root-cause
• Analysis, resolving subsequent issues within agreed parameters.
• Install and maintain new and existing software including fixes and patching.
• Educate users on a basic level of software operation, help resolve day-to-day issues, liaise with contracted external support

Required Experience:

• Up-to-date knowledge of IT Regulations and GDPR
• Previous IT Analytics experience
• Expert in Windows 10 and 11 OS and applications.
• Strong knowledge and understanding of M365 and the Azure platform
• Strong knowledge and understanding of Active Directory and Group Policy
• Strong networking knowledge including VPNs, site routing, DNS, and WI-FI technologies.
• Strong knowledge of security solutions including Firewalls, antivirus, intrusion detection

Personal Qualities:

• Good organisation skills
• Excellent time management skills
• Works well in a team environment.

How to Apply:

If you are passionate about IT, eager to advance your career, and ready to bring your communication skills and ambition to a supportive and dynamic team, we want to hear from you. Apply today to join a company where your drive and potential will be recognized and nurtured. Contact Charlotte Jones via e-mail at (see below) or call