Technical Hardware Support

YourParkingSpace has a mission, to change the way the world parks. We see a world where parking is seamlessly integrated into our journey through the use of smart technology. From stress-free parking to convenient EV charging, we provide drivers with a seamless experience that saves them money and opens up a world of parking spaces they never knew existed. For homeowners, businesses, and landlords we provide a comprehensive parking management solution that streamlines operations, maximises utilisation and enhances profitability. WHAT YOU’LL BE DOING? You will be working as part of a small team from our hardware control room in Billingham Stockton on tees, to ensure the following duties are fulfilled: * Assist in managing the estates hardware throughout the UK & Ireland. This includes identifying and reporting technical faults on all of our equipment including ANPR cameras, payment kiosks and barriers * Organise signage packs, kiosks, cameras for deployment for our installation / maintenance teams * Partner with internal teams to understand client expectations and key performance * Understand requirements for installations, and keep all involved informed * First point of contact for hardware issues and day to day problems throughout the estate * React to hardware faults as they arise, or are logged by other departments WHO WE’RE LOOKING FOR: * Experience in computing is required for this role. Full training will be provided * Able to work weekends on a pro rata basis (every 1 in 4) * Confident communication (written and oral) skills and a demonstrated ability to work collaboratively with internal/external stakeholders. * Ability to prioritise multiple responsibilities, balancing client deliverables on multiple projects as well as internal obligations * Basic analytical skills, IT Skills, Microsoft Office, Excel etc. * Demonstrated ability to work independently and remain motivated. * Own vehicle required to get to work WHAT'S IN IT FOR YOU: * 24 days annual leave plus bank holidays. Your annual leave increases after 3 years, with one extra day added each year (maximum 3 additional days) * You get your Birthday off too! * Enhanced maternity and paternity leave * Plenty of Learning and Development opportunities * Gym membership - PureGym or discounted options at other venues * Comprehensive Mental health and wellbeing support from our partners Canada Life and access to supportive mental health apps * Cycle scheme – an easy way to purchase a bike and accessories * Tech scheme - the ability to purchase a full range of tech items * Health Cash plan through Medicash * Pension scheme via Nest * Additional options to purchase discounted insurances * An exclusive benefits platform with access to a list of choices which includes everyday lifestyle savings via Vivup! * And finally working in a company where there are no limits! If you work hard and want to achieve big things, this is the place for you