1st Line Technical Support

1st Line IT Support Near Cambridge Monday- Friday 9:00am – 5:30pm (37.5 hours per week) £25,000 Benefits: 29 days holiday including bank holidays, social events, free parking, fresh fruit in the office, Pension scheme, Staff discounts, Hybrid working after probation period, long service awards, Do you have a bat-signal for IT emergencies? Are you the Clark Kent of computer conundrums, ready to swoop in and save the day? If you're nodding faster than a buffering video, you might just be the superhero our client near Cambridge is seeking! This is a varied role where you will be providing support on servers, phone systems and active directory. We will consider candidates with previous IT experience or those who have completed a relevant qualification and are looking for their first role in IT. Who are we? We are Busy Bee Recruitment, an awarding-winning recruitment agency supplying both temporary and permanent staffing solutions throughout the UK to our client base spanning multiple sectors including: Sales & Marketing, Admin & Customer Service, Technical & Engineering, Industrial & Manufacturing, Finance & Accountancy, Care & Education, Supply Chain & Logistics. What our client can offer you: * Investigate, diagnose and resolve requests raise through a ticketing system. * Resolve hardware and software problems on desktops, laptops, mobile phones and tablets. * Amend desk phone extensions. * Support staff deskside for any issues with their computers and network devices. * Educate and guide users on best practices. * Keep accurate records of any IT requests. What we are looking for: * Microsoft office 365 * Experience in operating systems. * Experience in Windows server * Experience in Microsoft Cloud services. * Excellent interpersonal skills. * Good written and verbal skills. * Patient to help individuals with all levels of IT ability. * Basic networking knowledge. So, are you ready for your next job? Hit on the apply button today If you have not received a response within 3-5 working days, unfortunately your application has been unsuccessful. Busy Bee Recruitment Ltd is acting as an Employment Agency for this Permanent vacancy. INDPERM