Field Service Technician Apprentice

We are actively building diverse teams and welcome applications from everyone Role: Field Service Technician Apprentice Located: Field based - Runcorn, Cheshire Contract: Electrical, Electronic Product Service and Installation Engineer Level 3 Apprenticeship (up to 36 Months) Package: Competitive salary, company van and large company benefits What you will be doing * Developing skills and abilities to provide customers with a professional, efficient maintenance and repair service whilst ensuring full customer satisfaction. * Provide a technical service to customers, including installation, maintenance and repair of equipment. To ensure customers receive a satisfactory service in line with agreed service level agreements. * Maximze revenue by identifying potential business and professional service opportunities, whilst carrying out day-to-day duties. * Management and control of account stock, to improve first time fix levels to customers, and to minimize stock losses You will ideally have * Willing to commit to online learning and portfolio building of average 4 hours per week * Hold a minimum of Level 2 in English and Maths prior to the programme, otherwise this will need to be completed during the apprenticeship. * Ability to work autonomously * Some basic knowledge of electrical/ mechanical engineering, fault finding techniques * Strong IT skills * Hold a full UK driving licence * Excellent Interpersonal and customer handling skills * This role requires travel throughout a designated area (Runcorn) and is in 24/7 print environments, therefore a flexible approach to work is required