Are you dedicated to sustainability and passionate about protecting consumers? Could you help lead the charge towards a Net Zero future for the UK's energy industry? We're looking for a Senior Research Adviser to join us in a pivotal role and deliver vital research projects into energy use, needs and perceptions across the country.
Ofgem is Great Britain's independent energy regulator. We're at the forefront of change across the energy sector, driving toward Net Zero whilst protecting energy consumers - especially vulnerable people.
We are offering a brand-new permanent position where you will lead ground-breaking, research and support a variety of high-profile projects, such as heat networks and consumer experiences. Your work will directly influence decisions that will impact millions of households and businesses across GB and ensure consumer voices are at the heart of energy policy, especially in the context of the transition to Net Zero.
You'll have the opportunity to design and deliver high-impact research projects, using cutting-edge tools and methodologies to generate insights. Working alongside a diverse team of experts, you will be enabled to develop your professional skills in a dynamic, supportive and innovative environment.
We're looking for a first-class social or market research professional with expertise in quantitative research and survey design and ideally some expertise in qualitative research or behavioural insights and experiments too You'll need a decent grasp of SPSS, Python or R in order to analyse and visualise research data as well as the drive to support our senior team and coach junior team members.
What's more, with our fully flexible working patterns and hybrid working options from central offices in London, Glasgow and Cardiff, you will discover a focus on a first-class work/ life balance and a small, friendly and knowledgeable team to work alongside.
We have a critical purpose to ensure that we are delivering in the interests of consumers through our evidence and insights and this is your chance to support our essential work and develop an impactful career path.
As part of recruiting for this role we are hosting a Recruitment Open Event on Sept 23rd at 12.30pm in which you will hear from the panel about the role and what life at Ofgem means to them. To hear from the panel and a Q&A session please sign up for free on the link: https:/ / buytickets.at/ ofgem/ 1392734
Job description
Ofgem (Office of Gas and Electricity Markets) works on behalf of energy consumers to ensure that every household and business in Great Britain can rely on a safe, affordable and environmentally sustainable energy supply. We are playing a vital part in accelerating the transition to Net Zero and a carbon neutral energy system.
Through the Energy Act 2023 Ofgem received a new Net Zero Duty1 which requires us to consider how to assist the Secretary of State for Energy Security and Net Zero in meeting the government's Net Zero target, while protecting the interests of existing and future consumers. This act also appointed Ofgem as the heat networks regulator. Heat networks will play a crucial role in decarbonising heat in buildings and reducing the cost of living through efficient, affordable heating in densely populated areas.
Team purpose
The Consumer Insight and Behavioural Science team delivers crucial evidence and insight on the needs, behaviours, perceptions and experiences of all households and businesses, including heat networks customers, to ensure that Ofgem is delivering in the interests of consumers. With the continued challenges that consumers face in the current energy market following the global gas crisis and cost of living pressures, and the important role of the consumer in achieving Net Zero, putting the consumer voice front at the centre of our decisions has never been more important. Doing so helps to ensure that policies meet consumers' needs, support consumers as intended, and our regulatory frameworks and protections are fit for purpose.
We support teams across Ofgem by designing, commissioning, analysing and interpreting both quantitative, qualitative, and behavioural research using a range of methodologies and across diverse audiences (including households, vulnerable consumers and businesses). We also conduct qualitative research and behavioural experiments in-house. We have a programme of core tracking surveys to look at trends in consumer experiences across the energy market and conduct bespoke research on topical issues.
Our research is used internally as a key evidence source on consumer experiences and behaviours to inform decision and policy making. It achieves external impact too and is shared widely with external stakeholders, including being published on the Ofgem website, and has even won an award for its impactful work and has even won an award for its impactful work.
Ofgem (Office of Gas and Electricity Markets) works on behalf of energy consumers to ensure that every household and business in Great Britain can rely on a safe, affordable and environmentally sustainable energy supply. We are playing a vital part in accelerating the transition to Net Zero and a carbon neutral energy system.
Through the Energy Act 2023 Ofgem received a new Net Zero Duty1 which requires us to consider how to assist the Secretary of State for Energy Security and Net Zero in meeting the government's Net Zero target, while protecting the interests of existing and future consumers. This act also appointed Ofgem as the heat networks regulator. Heat networks will play a crucial role in decarbonising heat in buildings and reducing the cost of living through efficient, affordable heating in densely populated areas.
Team purpose
The Consumer Insight and Behavioural Science team delivers crucial evidence and insight on the needs, behaviours, perceptions and experiences of all households and businesses, including heat networks customers, to ensure that Ofgem is delivering in the interests of consumers. With the continued challenges that consumers face in the current energy market following the global gas crisis and cost of living pressures, and the important role of the consumer in achieving Net Zero, putting the consumer voice front at the centre of our decisions has never been more important. Doing so helps to ensure that policies meet consumers' needs, support consumers as intended, and our regulatory frameworks and protections are fit for purpose.
We support teams across Ofgem by designing, commissioning, analysing and interpreting both quantitative, qualitative, and behavioural research using a range of methodologies and across diverse audiences (including households, vulnerable consumers and businesses). We also conduct qualitative research and behavioural experiments in-house. We have a programme of core tracking surveys to look at trends in consumer experiences across the energy market and conduct bespoke research on topical issues.
Our research is used internally as a key evidence source on consumer experiences and behaviours to inform decision and policy making. It achieves external impact too and is shared widely with external stakeholders, including being published on the Ofgem website, and has even won an award for its impactful work and has even won an award for its impactful work.