Company:
Nextech Group Ltd
Location: Stoke-on-Trent
Closing Date: 23/11/2024
Salary: £25000 - £35000/annum amazing benefits & progression
Hours: Full Time
Type: Permanent
Job Requirements / Description
IT Support Engineer
Location: Stoke on Trent
Salary: Up to - £35,000 - Depending on Experience
Are you a tech-savvy individual with a passion for problem-solving and providing excellent customer service? My client is looking for an enthusiastic IT Support Engineer to join their team in Stoke-on-Trent!
Key responsibilities:
* Provide 1st and 2nd line support for hardware and software issues.
* Support Hybrid cloud environment
* Virtualisation troubleshooting (VMWare / HyperV)
* Troubleshoot and resolve technical issues for end-users in a timely manner.
* Install, configure, and maintain IT systems and networks.
* Perform routine maintenance, updates, and backups on all systems.
* Collaborate with internal teams to improve system performance and implement new solutions.
What they are looking for:
* Previous experience in a similar role or in a Managed Service Provider (MSP) environment
* Strong customer service skills
* Ability to work across various disciplines in a technology setting
* Willingness to go above and beyond, with a focus on meeting deadlines
* Highly organised and self-motivated
* Excellent communication skills with confidence in interacting with staff at all levels
* Experience in troubleshooting and resolving a variety of technical issues
* Passionate about both people and technology
If you're passionate about technology and eager to provide outstanding IT support, apply now
Share this job
Useful Links