IT Support Analyst

cs2654AE3A{text-align:left;text-indent:0pt;margin:0pt 0pt 0pt 0pt} .csDA9C814E{color:#00457C;background-color:transparent;font-family:Calibri;font-size:16pt;font-weight:bold;font-style:normal;} .cs36493F79{color:#(phone number removed);background-color:transparent;font-family:Calibri;font-size:11pt;font-weight:normal;font-style:normal;} .csA33DE675{color:#(phone number removed);background-color:transparent;font-family:Calibri;font-size:10pt;font-weight:normal;font-style:normal;} .cs7C1F8B9D{text-align:right;text-indent:0pt;margin:0pt 0pt 0pt 0pt} .csE4A4D4E9{color:#FF0000;background-color:transparent;font-family:Calibri;font-size:10pt;font-weight:normal;font-style:normal;} .cs(phone number removed)E{color:#(phone number removed);background-color:transparent;font-family:Calibri;font-size:11pt;font-weight:bold;font-style:normal;} .csFDC9F267{color:#00457C;background-color:transparent;font-family:Calibri;font-size:11pt;font-weight:bold;font-style:normal;} .cs1EEC3683{color:#(phone number removed);background-color:transparent;font-family:Calibri;font-size:5pt;font-weight:bold;font-style:normal;} .csC8F6D76{color:#(phone number removed);background-color:transparent;font-family:Calibri;font-size:11pt;font-weight:normal;font-style:normal;} .csEE(phone number removed){color:#(phone number removed);background-color:transparent;font-family:Calibri;font-size:8pt;font-weight:normal;font-style:normal;} .cs8823D35{text-align:left;text-indent:0pt;margin:0pt -6pt 0pt 0pt} .cs90BE70F1{color:#(phone number removed);background-color:transparent;font-family:Calibri;font-size:5pt;font-weight:normal;font-style:normal;} .cs914C7623{text-align:justify;margin:0pt 0pt 0pt 0pt;line-height:14pt;list-style-type:disc;color:#(phone number removed);background-color:transparent;font-family:Arial;font-size:10pt;font-weight:normal;font-style:normal} .csD270A203{text-align:justify;text-indent:0pt;margin:0pt 0pt 0pt 0pt} .cs9E(phone number removed){color:#00457C;background-color:transparent;font-family:Calibri;font-size:10pt;font-weight:bold;font-style:normal;} .cs8F13D612{color:#00457C;background-color:transparent;font-family:Calibri;font-size:11pt;font-weight:bold;font-style:italic;} .csAFC3D096{text-align:left;margin:0pt 0pt 0pt 0pt;line-height:(phone number removed);list-style-type:disc;color:#(phone number removed);background-color:transparent;font-family:Arial;font-size:10pt;font-weight:normal;font-style:normal} Location: City of London Salary: £30,000 per annum About the company Our client is a well-established MSP based in the central of London. You will be based permanently at their Insurance client in the city of London, supporting around 150 users in a team of 3. As the public face of the IT Department, the Service Centre provides essential support to their business and customers. The role provides the opportunity to work with enterprise-grade financial systems and develop new skills on the job. Responsibilities Receive and handle email, telephone, and walk-up requests for service, from internal and external customers, following agreed procedures. Prioritise, diagnose, and resolve Incidents according to agreed procedures. Perform security administration tasks, including providing access to IT resources. Write and update technical and process documentation. Build new laptop and desktop workstations. Carryout IT desktop computer deployments and moves. Manage the stock levels and of IT consumable items and order replacement items as required. Contribute to projects and changes as instructed by manager. Candidate Requirements Essential Skills and personal qualities Ability to work independently and maintain a high degree of self-motivation Team work skills Organisational skills Good written and oral communication skills High proficiency in English; both spoken and written Adaptability and flexibility Professionalism Positive attitude and energy Mature, calm person Apply now to Just IT and we will review your application. If you are suitable for the role, we will be in contact to discuss this opportunity