Data Analyst

DATA ANALYST JOB DESCRIPTION ABOUT US Parkwood Leisure was established over 20 years ago and is now one of the UK's leading operators of publicly owned leisure facilities. We're a company that's proud to deliver a first-class service to each of the facilities we manage and is committed to working with local communities to make a difference and provide a healthier and happier lifestyle to the communities we serve. JOB DESCRIPTION The role will work with staff across the organisation to ensure that our various sources of performance data are turned into valuable insight to help shape our business decisions. This will involve analysing our data to help drive our continuous improvement ambitions. Assist the development of a data-centric culture within Parkwood Leisure Working with other staff to understand our current performance and devise business improvements Driving Parkwood Leisures continuous improvement programme, using data to identify areas for systematic and controlled enhancement Support all areas of the business with ad hoc performance reports Work with the IT team to create and maintain a 'single customer view' of the visitors to our centres and venues, combining various data sources to provide a rich portrait of our customers Uncover and interpret trends from business data and other available data sources. Create data models to provide clear insights to guide our business strategy Quickly understand and assimilate business processes Effectively translate technical concepts for non-technical audiences Contribute to the continuous improvement of analytic best practices and frameworks within Identify systems and processes that negatively impact data collection and analysis Provide ongoing maintenance of published solutions and regular helpdesk support. SKILLS AND EXPERIENCE Excellent problem solver - demonstrable experience of developing solutions to resolve business challenges Demonstrate successful interactions with business and technical stakeholders Experience of working with a variety of datasets and being able to shape and manipulate data Utilising dashboards through third party products (we currently use Google Looker Studio) Understanding of querying large databases (e.g. SQL / MySQL / BigQuery, etc) Advanced spreadsheet skills (Google Sheets and/or Excel) Statistical analysis Analysing performance trends Experience of working in sport and leisure is not required, although an understanding of the industry would be an advantage Understanding of data protection / GDPR principles Have passion for using data to tell stories THE CONDITIONS TITLE: Data Analyst REPORTING TO: Head of IT Systems & BI LOCATION: Chorley (Hybrid working) NOTICE PERIOD 1 Month What Parkwood Leisure offers Incremental holidays. Employee discount portal - get discounts on travel bookings, high street vouchers, gift cards, cinema tickets, days out, leisure activities and your day to day spending. Gym/Golf membership at a local site Discounts on our sites including outdoor attractions, theatres, food and beverage Cycle to Work scheme. Pension Scheme. Company sick pay. Career progression. Training and development