Account Manager

Job Purpose To manage, develop and maintain existing accounts; to source; introduce and develop new business relationships. Responsibilities * To manage existing customers, developing long term relationships, identifying needs and managing expectations, providing appropriate solutions to maximise revenue and profitability. * To source, introduce and develop new business customers, identifying needs and managing expectations, providing appropriate solutions to maximise revenue and profitability. * To be responsible for following up on sales and marketing leads and maintaining relevant records. * Act in a professional manner with regard to management, confidentiality, security, personal attitude and presentation. * Ensure all work is carried out in line with Health and Safety policies and procedures. * Be prepared to work in a flexible way to assist colleagues in the delivery of services to customers. * Document all configurations and information relevant to customers, sites and Group, stored as per Procedures. * Personal Development - maintain and extend personal expertise in specific areas relevant to the requirements of the role. * Uphold and implement Group Policies and procedures in all work activities. * Provide feedback to the Group on all perceived risks, issues and potential improvements