2nd Line Support Engineer

Are you looking for a new exciting opportunity working as a 2nd Line Support Engineer to be based in Princes Risborough? This role is offered on a full-time basis and you will be subject to an enhanced DBS and safeguarding checks. Main Duties of the Role * Providing remote second line support to customers whilst providing excellent service * Act as point of escalation for 1st Line Engineers and escalating tickets when required * Mentoring junior members of the team Your Skills and Experience * Previous experience in a similar position * Excellent communication skills, both written and verbal * Excellent troubleshooting skills * Experience of: Hyper-V, Office 365, DNS, DHCP, Server failures & System backups Salary * £26,000-£29,000 per annum