IT Site Engineer

Location: Kidlington Contract: Permanent, Full time Salary: Competitive THE POWER OF NOW Fortescue Zero’s mission is to be the world leader in zero emission power systems. We are developing and manufacturing the technologies needed to decarbonise our planet. We are expanding across the geographies of UK, US and Australia and becoming a global company. As part of Fortescue, our vision is to be the number one integrated green technology, energy, and metals company. An opportunity has arisen for an IT Site Engineer to join the IT department in a rapidly expanding and exciting work environment. About the role To provide day-to-day site IT support for physical and virtual infrastructure as well as some 1st & 2nd line sys-admin functions for site users. What you will do: Provide day-to-day site IT support. Support, maintain and renew physical infrastructure at the Fortescue Zero Kidlington Building 5 facility as directed by the Operations and Infrastructure Manager or other senior IT representatives/IT management team. Including, but not limited to, edge & core switches, firewalls, wi-fi, on-site datacentre hosts, SAN, NAS etc Provide end-user support for physical and virtual infrastructure (laptops, peripherals, AD/AAD, M365, phones etc) Support site AV equipment and work with facilities teams to support associated services such as BMS, access control systems and CCTV as required. Support central IT teams supporting Service Delivery, Ops & Infrastructure and Applications teams by owning & resolving incident and service request tickets related to site issues or other non-site specific issues/requests when capacity allows. Build, configure and issue end-user devices as required. Carry out IT staff inductions for new starters to the Kidlington Building 5 facility. Act as a point of escalation for site IT issues escalating these to the relevant IT team members, IT Management Team or Head of IT. Low-level IT application support as required/directed by the Applications Team manager/members. Identify opportunities for rationalisations and savings where possible. Support Incident/Major Incident Management processes as required. Due to the nature of this role some out of hours and weekend work may be required Other ad-hoc duties as required. Ability to travel to Banbury manufacturing facility and cover site engineer duties at this site when required About you: Experience in a similar/IT related role – Essential Knowledge of computer hardware and software, including some of the following vendor technologies: Cisco, Dell, Pure, IBM, Paolo Alto, FortiGate, Crowdstrike, VMware, Microsoft, M365, Meraki, Android, iOS, MS Dynamics 365, Siemens etc - Essential Strong problem solving and analytical skills – Essential. Excellent communication & teamwork skills – Essential. Demonstratable experience engaging with stakeholders on all levels of a business, internal and external – Essential Experience working within the engineering and/or manufacturing industry – Desirable A team player used to learning new skills & taking on new challenges – Essential ITIL Foundation Qualified – Desirable A friendly and approachable disposition – Essential What is in it for you: Fortescue Zero bonus scheme Aviva Pension Group Life Assurance Group Income Protection Electric Car Scheme Health Cash Plan Employee Assistance Programme Private Medical Insurance 26 days holiday plus public holidays and the opportunity to purchase an additional 5 days per year Childcare Benefits Free on-site gym access and discounted national memberships Application Deadline: The closing date for applications is 27th September 2024. Not near-zero Not net-zero. We are Fortescue Zero. Additional Information You do not need to match every listed expectation to apply for this position. At Fortescue Zero we are committed to building a team that encompasses a variety of backgrounds, experiences, and skills. Fortescue Zero is an equal opportunity employer that values diversity and inclusion. If you have a disability, we are happy to discuss reasonable job adjustments. You are welcome to apply no matter your age, disability, gender, marriage or civil partnership status, pregnancy and maternity status, race, religion or belief, or sexual orientation. Please note, if you are applying for a role which involves having access to personal data, you will be subject to a background check. Where checks are unsatisfactory or incomplete and/or a failure to reveal information relating to convictions that you are required to identify as part of the background checks, could lead to withdrawal of an offer of employment. REF-(Apply online only)