1st/2nd Line Support Engineer

1st/2nd Line Support Engineer Redditch £25,000-£30,000 + Progression to Global Head of Support + Personal Development + Package! Excellent opportunity for an ambitious 1st/2nd Line Support Engineer to join a scale up businesses offering unrivalled progression routes, the opportunity to have a massive say in the incoming tech stack, the chance to truly help shape a business that will quickly become the go-to market leader in their field. This company are only 5 years old but have already spread across the globe. They have developed a suite of products that fill a niche found across a wide range of businesses and are now looking to grow their Support Team to meet the demands both internally and externally. In this role you will provide 1st / 2nd Line Support on Software and Hardware. The internal Tech Stack is currently being reviewed so you'll be in a position to influence those decisions with your experience. You'll work from the office as you'll need access to systems and software that need to be kept secure and on-prem. Over the coming years, this department will grow and your role will develop into the Global Head of Support. The ideal candidate will be a 1st/2nd Line Support Engineer looking for rapid career growth and a good broad knowledge of Technology. Candidates must have some experience of working with CRM's or ERP's, ideally salesforce but other systems will be considered. Candidates must be able to commute to Redditch daily, comfortable being office-based, and be able to pass the Police Vetting checks. This is a fantastic opportunity to join a company on the verge of tremendous growth offering an unrivalled progression structure, a highly influential position in the organisation, and lots of opportunities to stamp your mark on the business for years to come! The Role: *1st / 2nd Line Support *Internal and external support *Working with a new CRM *On-site 5 days a week The Person: *1st / 2nd Line Support Experience *Looking for progression into a leadership position *Full right to work in the UK with no expiration *Able to pass a Police Vetting check *Commutable to Redditch 5 days a week Reference Number: BBBH(phone number removed) To apply for this role or for to be considered for further roles, please click "Apply Now" or contact Tommy Williams at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts as an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates