EXPJP00007382 - Inventory Control Associate

Traits that are important to this role - Clear communication with customer and technical support team - Ability solve problems independently with proper communication management - Able work well in a team environment Functional activities the resource should be capable of - Complete requests within an established SLA per corporate standards as needed - Update/modify Asset ownership - Triage requests that require exception approvals What technical skills will successful candidates possess? - Previous experience with high ticket volume in a customer service environment - Ability to multitask and meet deadlines - Service Now experience is a plus - Intermediate understanding of PC and MAC hardware