Process Improvement Analyst (BA)

Process Improvement Analyst An exciting opportunity has arisen for a Process Improvement Analyst to join a dynamic Transformation team in Manchester. This role offers the opportunity to lead process enhancement initiatives across the legal matter lifecycle, working closely with legal teams and business services to streamline operations, improve efficiency, and drive change. Key Responsibilities: * Create and develop business processes, ensuring they aliagn with the firms own goals. * Engage and collaborate with senior stakeholders to drive change initiatives. * Analyse existing workflows to identify discrepancies and recommend solutions. * Serve as a key resource for legal teams, using Lean methodologies to guide process optimisation. * Discover opportunities for Robotic Process Automation (RPA) to enhance efficiency throughout legal processes. Key Skills: * Proven experience managing transformation or process improvement projects in a legal or professional services environment. * Strong background in process redesign, with the ability to encourage team buy-in for new ways of working. * Proficiency in using UML (Unified Modelling Language) to document processes. * Lean Six Sigma certification (minimum Green Belt, Black Belt preferred). This is a permanent role based in Manchester (50/50 split in office and WFH), and is offering circa £40k per annum. Get in touch today if you feel you meet the above criteria