Company:
Bruton Knowles
Location: Gloucester
Closing Date: 17/10/2024
Hours: Full Time
Type: Permanent
Job Requirements / Description
Job Title: IT Technician
Location: Gloucester
Salary: Competitive
Job Type: Full Time
This is a newly created permanent role supporting a small team of Senior IT Analysts.
The post holder will have the opportunity to develop their knowledge of IT procedures, providing end users with first line support and assisting with all aspects of IT project delivery.
As an IT Technician, the post holder will be assigned to Senior IT Analysts and will perform a wide variety of administrative and technical tasks.
Responsibilities:
Administration of system documentation
Tracking IT supplier invoices
Assisting with the management and resolution of IT incidents
Coordinating IT equipment including laptops and mobile phones
Monitoring the central IT email inbox
Performing data searches, extracts and transfers
Supporting with subject access requests
Updating report and letter templates
Administering user accounts for new starters
Ad-hoc technical tasks in support of IT project delivery
Person Specification:
This role would suit an IT support technician or someone with good Microsoft Office skills and general IT technical awareness who is motivated, conscientious and keen to learn as they work.
For the right candidate, there is significant scope for progression through the team, working towards an IT Analyst position.
Minimum Requirements:
Qualifications:
The ideal candidate will have at least 1 years’ experience in an IT team environment and will have achieved strong results in STEM subject A’ or AS levels or equivalent level 3 diploma or certificate.
An IT or STEM degree would be desirable but is not essential.
Essential Skills:
Honesty, integrity and discretion when handling highly confidential information
Proven communication and team-working skills
Strong Microsoft Office skills – Word, Excel, Access, Outlook, PowerPoint
Good understanding of relational databases and table structures
Excellent attention to detail
IT security awareness
Logical and methodical approach to problem solving
Adaptable and flexible
Desirable Skills:
SQL
Data Modelling
Process Modelling
Any scripting or programming language
Financial/accounting software
Workflow/Business Process Management software
Project Managementsoftware, for example ChangePoint or Microsoft Project
Benefits:
25 days holiday
Company Pension
Medicash
Candidates with the relevant experience or job titles of: IT Technician, IT Support Engineer, IT Service Engineer, Service Desk Technician, IT Support Technician, Cloud Support Engineer, Support Technician, 1st Line Support Engineer, IT Support, IT Systems Support, will be considered for this role
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