Second Line Support Engineer

Second Line Support Engineer – Leighton Buzzard £30,000-£35,000 VIQU have partnered with a leading organisation in Leighton Buzzard who are seeking an individual to provide quality technical support on site. The candidate must have proven experience working in a second line support capacity. The candidate would be on site in central Leighton Buzzard five days a week and would help to support a Microsoft enviroment.  Key Responsibilities of the Second Line Support Engineer: Provide second line support for users across the organisation. Log, investigate and take full ownership of customer tickets, identifying the root cause of issues.  Support a Microsoft environment, including Exchange Online. Set up and configure devices using Intune and Autopilot.  Troubleshoot any network and infrastructure issues. Support and manage Active Directory, including user management, group policies, and permissions. Requirements of the IT Support Engineer: 1+ years of experience within a 2nd line IT support role. Experience with Microsoft 365, Intune, Autopilot and Exchange online. Extensive experience with Active Directory management and maintenance.  Excellent communication skills and a proactive problem-solving attitude Ability to work independently and communicate effecitvley.  Second Line Support Engineer – Leighton Buzzard £30,000-£35,000 To discuss this exciting opportunity in more detail, please APPLY NOW for a no obligation chat with your VIQU Consultant. Additionally, you can contact Jack Mcmanus, by sending your updated CV to (url removed). If you know someone who would be ideal for this role, by way of showing our appreciation, VIQU is offering an introduction fee up to £1,000 once your referral has successfully started work with our client (terms apply). To be the first to hear about other exciting opportunities, technology, and recruitment news, please also follow us at ‘VIQU IT Recruitment’ on LinkedIn, and Twitter: @VIQU_UK