Senior Citrix Engineer

Senior Citrix Engineer Central London – Hybrid £62,000   Code Red Associates are working with a Local Authority client of ours who is looking to add a Senior Citrix Engineer to the team. You will administer the day to day operations of the Citrix VDI infrastructure services. Work with the Architecture, Service Delivery and Service Desk Teams.   Responsibilities: Take proactive ownership of Citrix infrastructure operations and service management Take ownership of monitoring and managing Citrix related Incidents and Tasks Queues on ServiceNow Manage and maintain the Citrix Work Plan and the program of annual maintenance and continuous service improvements Assess clients’ needs to ensure effective service delivery Liaise with third parties and vendors Create and review change requests to support project delivery and operational change Contribute to the creation and maintenance of design, end-user and operations documentation sets Produce reports on Citrix infrastructure operations, services and major incidents Contribute to communications planning for maintenance, change and projects Maintain Citrix monitoring and reporting systems Maintain effective security and governance of the Citrix environment Ensure that incidents, tasks and change workloads are addressed and resolved in accordance with SLAs and project timeframes Interface with key stakeholders on operational, project and service delivery matters Ensure effective backups, service resilience and disaster recovery arrangements are maintained for the Citrix environment  Skills: Extensive experience of Citrix XenDesktop, Citrix Cloud, Active Directory, Group Policies, Citrix Profile Management, Provisioning Services, NetScaler, VMware ESX, networking Expertise in applications packaging, databases, storage, networking, and security Knowledge of PowerShell scripting and automation Experience of managing complex multi-site Citrix infrastructure operations Experience of Citrix service upgrades and migrations Experience of Control Up desirable Experience of project management and delivery Evidence of recent Citrix certifications to Professional level desirable Excellent demand management, planning, organisation, and prioritisation skills Experience of ITIL environments and processes, preferably using ServiceNow Ability to undertake out of hours’ work, during the evenings and at weekends. We act as an Employment Agency/Business with regards to this vacancy. As an Equal Opportunities employer we welcome applications regardless of race, gender, nationality, ethnic origin, sexual orientation, religion, marital status, disability or age. All applicants are considered on the basis of their merits and abilities for the job. By applying to a job advertised by us, or providing your contact information to show interest in a job advertised by us, you consent to the disclosure of your information to us in order to assist our legitimate business needs. This includes agreeing for us storing your information and allowing us to contact you in regard to suitable job opportunities. You are within your rights to ask us to remove your information at any time