Company:
Click
Location: Newcastle Upon Tyne
Closing Date: 24/10/2024
Hours: Full Time
Type: Permanent
Job Requirements / Description
We have an excellent permanent job opportunity for an IT Service Design & Transition Manager (ITIL). The role will include travel to sites in Glasgow, Edinburgh and Newcastle.
Candidates applying for this role should have the following skills and experience:-
- At least 5 years' experience within a service delivery/operations capacity.
- Strong ITIL exposure with accompanying certified accreditation.
- Ability to travel to customer sites as mentioned is essential.
- Excellent communication, presentation, facilitation, and negotiation skills are required for this role.
- A track record of developing strong client relationships, across all levels of an organisation, and a focus on customer satisfaction and improving services.
- Demonstrated people management experience, leading, and motivating successful teams.
- Strategic business planning with the ability to translate business requirements into individual, team, and departmental objectives.
- Experience in developing and implementing effective processes.
- Commercial experience of managing P&Ls with effective and profitable control.
- Prior experience in working for a managed service provider is desired but not essential.
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