Dynamics 365 Contact Centre Architect

Job Description Exciting opportunity to join a leading U.K Microsoft Partner providing leadership, delivering exceptional designs and solutions. Working on both Greenfield and Brownfield Power Platform/D365 CE/CRM projects using Contact Centre/Omni-Channel. My client offers a competitive starting salary and a great range of benefits including Private medical cover, life assurance + much more. Role & Responsibilities Drive D365 + Power Platform Projects in the right direction with exceptional technical leadership. Develop high-quality architectural designs and solutions Lead project teams by helping with issue resolutions and providing expert advice on digital solutions Liaise with senior stakeholders to translate business needs into well planned technology solutions. Ensure that all members of the project team are aligned in their vision by using a clear and concise communication style. Skills & Qualifications Significant Experience with Contact Centre technologies and Omni-Channel operations. Technical experience with modern methods of contact I.E Telephony, Chat-bots etc. Deep understanding of A.I within contact centre solutions. Strong interpersonal skills with a passion for mentoring colleagues. Benefits Starting salary up to £80,000 Life Assurance Private Medical Care + much more