Product Support Specialist (software) - £35k + Bonus

Job Title: Product Support Specialist (Software)   Location: Near Crewe, Cheshire   Salary: £35,000 per annum   Work Arrangement: On-site 2-3 days per week   Experience: - Customer Support: Assist customers in effectively using the newly implemented software product. - Training and Education: Conduct training sessions and courses to educate customers on software functionalities. - Customer Support: Provide ongoing support and troubleshooting assistance to customers as needed. - Knowledge of software products  - Experience within the Manufacturing/Logistics industries is preferable    Qualifications: - Proven experience as a Product Support Specialist, Software Product Admin, Super User / Admin, preferably in a software environment. - An understanding of software functionalities and troubleshooting. - Excellent communication skills for customers interactions. - Training or instructional experience is a plus. -The ability to produce documentation / help guides is helpful.   Work Arrangement: - On-site presence required 2-3 days per week.   Ready to be part of a dynamic team transforming customer experiences with innovative software? Apply now