It Administrator

3-5 years of Service Desk experience in a regional role that includes ticket workflow and queue management. * Must have outstanding customer service skills especially supporting remote users over chat, ticketing, video, or screen sharing solutions. * Proven background in Mac and PC software and hardware troubleshooting * Experience with Okta, Duo, Jira, Confluence, Slack, Google Apps, MS Office for Mac and PCs, or Zendesk is a plus. * Project management experience is a plus