2nd Line Network Support Engineer

2 nd Line Network Support Engineer (Hybrid - Cambridgeshire) - £35k 2 nd Line Support | Cisco | Meraki | LAN | WAN | Wi-Fi | Networks | Security Salary: £35,000 Location: Hybrid - 2 Days per week in Cambridgeshire Are you a network support professional, looking for a new challenge in your career? Do you have demonstrable experience in 2 nd line support? Have you had exposure to Cisco/Meraki technologies? Do you have an excellent understanding of network infrastructure, such as LAN, WAN and Wi-Fi? Interested in working for a global company who invest in the latest technologies and will support the development of your career? If so, I have a fantastic opportunity for you! I'm looking to speak with individuals with a desire to continually upskill themselves, as there will be a chance to learn a number of new technologies. You will have the opportunity to assist in analysing system requirements and specifications. You'll also have the chance to contribute to the development of a regional infrastructure strategy. Key Responsibilities Monitor and support infrastructure, with a main focus on networks and security Ensure the network is stable and performing at its optimum Analyse and assess network performance, recommending required improvements Resolve technical issues effectively and efficiently Investigate system faults and suggest future improvements Deliver against KPI metrics to meet strategic business demands The Ideal Candidate Determined to continually develop Flexible working approach to meet the needs of the situation Has a 'can do' attitude Ability to work under pressure Strong problem solving skills Excellent communicator with the ability to speak to stakeholders at all levels Desired experience with: Cisco/Meraki technologies LAN WAN Wi-Fi Security Networks If you would like to be considered for this role, apply below, or get in contact with Andrew Rose for further details. Xpertise are acting as an employment agency and business