IT Support Technician

Role: IT Engineer Location: West London Sector: Education Salary: £27,000 to £35,000 with a great holiday package & training opportunities! A leading Educational institution is looking to add to their fantastic IT team. The successful candidate will be tasked with helping the team manage an increasing workload, aid in exciting project work and be offered some amazing training. This opportunity is an excellent chance to gain plenty of hands-on experience working alongside the IT Manager in various aspects of IT Infrastructure, as well as having formal training provided. Benefits: Annual bonus Great holiday package Amazing pension plan Formal training Company-paid sickness Social events & more!The role: Provide 1st and 2nd line support to end users Support Windows & O365 packages Troubleshooting network connectivity issues: DNS/DHCP/TCP/IP, switches, routers… Administrative tasks in Office365 admin portals, including SharePoint, OneDrive, teams Assist with mobile device rollouts using Microsoft Intune and Autopilot Troubleshoot and resolve hardware related issues, including laptops, desktops, printers, mobile devices Provide deskside/onsite support Provide assistance & work on a range of projectsRequired Technical experience: 1-2 years Education sector experience (Desired) Windows / MacOS Support Troubleshooting - technical issues, hardware, printers… Meeting room / AV set ups MS Office365 Administration Active Directory / Azure AD DNS / DHCP / TCP / IP Applications are actively being reviewed, so seize this opportunity and apply ASAP to be considered for interviews! In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy