3rd Line Support Engineer

In Technology Group are supporting a Managed Service Provider recruit for an experienced 3rd line support engineer to join their team. The role will act as the escalation point for the 1st/2nd line members of the team. Providing a high-level service to their clients to ensure the continuous performance and reliability of their IT systems. KEY SKILLS & EXPERIENCE: * Extensive IT support experience * Strong communication skills, able to manage stakeholders of both a technical and non-technical background * Experience across Microsoft 365 administration, deployment and migrations; including O365, mailbox and applications * Good knowledge of MS Azure * Strong knowledge of server operating systems * Strong knowledge of Windows troubleshooting and configuration * Ideally, knowledge of networking, firewalls & VPN's Up to £40k DEO Hybrid In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy