HR Helpdesk Advisor

Do you have helpdesk/ first line support experience? Are you able to perform VLOOKUPS on Excel? Do you have a technical mind and enjoy working with systems and data? We have an exciting opportunity for a HR Helpdesk Advisor working within a friendly, busy HR team of a rapidly growing, progressive thinking and reputable company. This role is a full time 12 month fixed term contract to start ASAP, the company offer hybrid working with 3 days at the Horley office and 2 days from home. Working as part of a collaborative team, you will report into and support the HR Systems Specialist. Your responsibilities will include: Managing their systems queries inbox - ensuring all requests are acknowledged/ resolved within their 3 day SLA Investigating and responding to a high volume of email queries from staff Issuing user log in's/ resetting passwords/ processing permissions and access changes on the systems Optimising the use of data to ensure change and compliance with GDPR Investigating system functionality to provide solutions to business requirements High volume of data entry on Excel, Cornerstone and Oracle (training provided if not familiar with these systems) Processing and inputting employee data/ changes Producing reports and data for the HR Team and wider business Liaising with employees on Teams as required The ideal candidate will possess: A strong technical aptitude and be very tech savvy able to learn new systems with ease Intermediate to advanced knowledge of Excel including VLOOKUPS A natural curiosity for systems and enjoys learning/ working with different/ new systems A calm and resilient nature Able to work under pressure with a high volume workload A positive attitude towards problems and troubleshooting Previous experience of HR systems is highly advantageous not essential, full training will be given In return, this varied role offers plenty of genuine learning and development opportunities with a company that really values and rewards their employees. They offer a large range of benefits including hybrid working, free parking, subsidised canteen on site, enhanced holiday entitlement, enhanced maternity/paternity, discounted gym memberships, retail and leisure discounts, Employee Assistance Programme, Cycle to work and more!! If this role sounds of interest, don't delay as we are interviewing immed Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK