Senior Systems Engineer

Up to €75k – Office based Mon - Fri – Senior Systems Engineer (strong 2nd line Support) for an innovative exchange that leads the industry in securities trading, global cryptocurrencies, and digital asset exchanges! Are you a senior systems support engineer who loves working within hyper growth global scale-ups? Love the idea of using cutting edge tech and being at the forefront of the evolution of the global crypto and digital asset market? Great! Then read on and apply below! In the Systems Support role, your typical day involves providing senior technical support to both internal staff and external clients, ensuring the smooth operation of the digital asset securities exchange. You'll handle troubleshooting for Windows desktop environments, resolving issues via remote desktop applications and help desk software. You'll also manage service tickets, improve processes, and support various technical needs across global teams. Your day includes communicating with all levels of the business, tackling IT problems head-on, and continuously learning new skills to enhance the infrastructure team's efficiency. For this Senior Systems Support Engineer role, you will need: * Experience with Microsoft Windows Server OS, Linux, and Mac OS * Knowledge of AWS * General system administration skills (e.g., AV, monitoring tools, PBXs, firewalls, networking) * Networking knowledge * Setup and management experience of Intune * Setup and management experience of Microsoft XDR platforms * Relevant certifications (e.g., Microsoft, Linux, AWS, Cisco) * Excellent problem-solving and communication skills * Hands-on experience with Microsoft Windows Desktop OS * Experience troubleshooting desktop applications * Familiarity with remote desktop applications and help desk software * At least 5+ years’ experience in a similar role. What's in it for you: * Competitive salary * Discretionary bonus * Company pension scheme * Comprehensive private healthcare scheme * Opportunity to be part of an entrepreneurial, fast-growing, and future-thinking company * Encouragement and support for personal career development and industry knowledge * 25 days holiday, increasing by one day each year (up to 30 days) If you are a Senior Systems Support Engineer and this sounds interesting, please apply to this ad, and a consultant will be in touch within 24 hours if your CV is relevant! Senior Systems Engineer – Applications Support - 2nd Line Support – Support