Business Analyst

Our client is a leading organisation seeking a talented Business Analyst to join their global IT team. This is a fantastic opportunity to work closely with digital service operations and product management teams to drive impactful changes and enhance their digital platform. Permanent role, hybrid working 2-3 days in the office. Key responsibilities as the Business Analyst but not limited to: * Articulate business requirements through functional specifications and Agile user stories. * Own and optimise the Business Operating Model across functional areas. * Serve as the Subject Matter Expert for project and operations teams, enhancing business processes. * Proactively identify and address delivery risks. * Understand strategic business needs and plans for growth. * Analyse technical systems and business models to improve IT products and services. * Maintain strong relationships with key stakeholders across regions and functions. * Source and implement new business technologies. * Collaborate with architects and SMEs to define technological solutions. * Produce reports on application development and implementation. * Conduct A/B tests and analyse data to guide business decisions. Skills and experience required as the Business Analyst: * Extensive experience as a Business Analyst or Senior Business Architect. * Proven experience with standard e-commerce products is essential. * Familiarity with curating website content and managing CMS platforms. * Understanding of PIM systems is required; direct working experience is not necessary. * Knowledge of how different components in e-commerce platforms integrate with ERP systems. * Familiarity with APIs, database queries, and other technical concepts is important. * Experience in Business Process Reengineering or Transformation Programmes. * Excellent communication and interpersonal skills, capable of articulating complex concepts. * Full project lifecycle experience with knowledge of various methodologies, including Agile and Waterfall. * Creative problem solver with strong analytical skills. * Knowledge of packaged ERP systems, particularly in finance and supply chain (experience with Microsoft Dynamics 365/AX preferred). This is an exciting opportunity to become a key player in the IT team to help shape the future of the digital landscape