Customer service is the provision of assistance and support to customers before, during, and after their purchase or use of a product or service. It involves addressing inquiries, resolving issues, and ensuring satisfaction through effective communication and problem-solving. Customer service representatives strive to meet customer needs and expectations, fostering positive experiences and building long-term relationships. By listening attentively and empathizing with customers, they contribute to brand loyalty, reputation, and business success.
9 Jobs Found
About the roleAs a Customer Service Engineer, your role is all about providing exceptional second line technical support to a number of our UK based customers. You are responsible for the technical implementation and maintenance of our Control Room Solutions and will use a broad range of systems and technologies across multiple domains and technolo...
About the role As a Customer Service Engineer, your role is all about providing exceptional second line technical support to a number of our UK based customers. You are responsible for the technical implementation and maintenance of our Control Room Solutions and will use a broad range of systems and technologies across multiple domains and techno...
Job Title: Customer Service Helpdesk Engineer Location: Basingstoke, Hampshire Job Type: Full-time Company Overview: We are proud to partner with a leading provider of communication solutions, renowned for their innovative technologies that have shaped industries for nearly a century. At the forefront of communication system development, we are ...
Join one of our clients team as a Customer Service Advisor! Are you passionate about delivering exceptional service? Our client is a global IT services company that provides a broad range of business solutions and services to enterprises across various industries. They are looking for dynamic, customer-focused individuals to join their leading fi...
Join one of our clients team as a Customer Service Advisor! Are you passionate about delivering exceptional service? Our client is a global IT services company that provides a broad range of business solutions and services to enterprises across various industries. They are looking for dynamic, customer-focused individuals to join their leading fi...
Network Support Customer Service Role - Must be eligible to obtain BPSS. Desired Skills: * Proven ability to use Salesforce/ Event Management System, * Knowledge of Alarm Management tools via Manitou, What's up Gold, Sales force etc. Shift work - 28 day rotation. Day Shift: 8am - 8pm. Night Shift: 8pm - 8am. Shift pattern in the followi...
Service Desk Analyst - 5 days on site We are looking for an experienced Service Desk Support Analyst to join one of our biggest customers based in Cardiff. This is a new role and function within the company so offers a great opportunity for someone to create a new career path for themselves. JOB PURPOSE: You will be responsible for delivering ...
Would you be interested in a 4 day working week on the outskirts of Worcester? Whereby one of those four days can be done remotely? If so, HartleyCo has partnered with a really cool software company who are looking to take on an amazing Customer Services and Support person. The most important thing they're looking for is customer service and com...
Customer Support professional with good technical skills and a clear understanding of what drives customer satisfaction. * Handle incoming customer requests, both from external and internal calls & emails by raising and managing cases. * Experience with CRM & ERP systems - Salesforce, SAP and SaaS (Software as a Service) solutions...